What are the FOUR R's a food service worker should follow when dealing with a guest's food allergy?

The correct response emphasizes the critical points a food service worker must recall when handling a guest's food allergy. It encapsulates vital actions that ensure both safety and service excellence.

Referring to the guest’s needs means directing their attention to specific menu items or options that do not contain the allergen, ensuring that they are aware of potential risks and making informed choices. Reviewing involves carefully examining the ingredients and preparation methods to prevent cross-contamination, an essential step in safeguarding the guest from an allergic reaction.

The aspect of remembering is crucial in maintaining a focus on the guest's allergy at every stage of service, from taking orders to preparing and serving the food. This mindset cultivates a culture of safety and attentiveness within the food service environment.

Responding appropriately involves clear communication and readiness to act in case of an allergy-related emergency. This can include knowing how to provide immediate assistance if an allergic reaction occurs and ensuring that staff are adequately trained to handle such situations.

The combination of these actions helps food service workers create a safe dining experience for guests with food allergies, minimizing risks and fostering trust in the establishment's commitment to customer safety.